Record #: GBA2984
Last Modified: 20 Jul 2022
Last Full Update: 27 May 2022


Description (Service) Affordable, community-based transportation system for any resident of Grey or Bruce County in need of accessible transportation.
  • Provides non-emergency medical transportation to eligible individuals from their homes to medical appointments, between medical facilities and to and from long term care facilities
  • Provides limited social rides for seniors such as shopping, errands, banking and appointments
  • Will refer people to other transportation services in Grey Bruce if they do not qualify for this service
Will transport to medical appointments outside Bruce or Grey Counties on a case-by-case basis. Contact office to make arrangements.

Service Details

Public Comments Will arrange transportation for individuals to COVID-19 vaccination clinics and wave the 48 hour requirement to schedule ride (as long as resources are available to supply ride).
Hours Office: Mon-Fri 8:30 am-4 pm  
Drivers: Mon-Fri 7 am-7 pm, will run on Sat for medical or dialysis appointment that can only be accommodated on the weekend
Areas Served Bruce County ; Grey County
Eligibility Residents of Grey or Bruce Counties
  • Anyone 18 or older in need of transportation to a medical appointment
  • Individuals with disabilities who require transportation
  • Seniors needing affordable transportation for social or medical purposes
Application Call - first-time users of medical or accessible transportation service, call to do intake at least two business days in advance of requesting a ride.
Languages English
Fees $10 for round trips under 20 km, for over 20 km, a flat rate of $0.50 per km applies. 
Can request an estimate of cost before booking a ride. 
Transportation subsidy may be provided based on eligibility criteria, call for details.

Address and Location

Located In Community Owen Sound
Address & Map
1350 16th St E, Suite G12
Owen Sound, ON N4K 6N7
View Google Map
Intersection 16th St E and 18th Ave E
Physical Access Fully Accessible

Contact information

Office Phone 519-370-0558 
Intake: 519-372-2091
Toll Free Phone 1-888-660-6048
Fax 519-370-0560
Primary Contact Cathy Stoddart, Team Leader of Transportation; Phone: 519-372-2091 ext 2100; Email:
Alternate Contact Joanne Cook, Director of Transportation Services; Phone: 519-372-2091 ext 2024; Email:


CWD_NEWHUB_HEADINGS Home Support Programs ; Transportation to Medical Appointments

The information on the Website is provided for information purposes only. It is not intended to provide medical, legal or professional advice whatsoever and should not be relied upon in that respect. The website and the content are provided "as is". While Community Connection/211 endeavors to provide information that is correct, accurate and timely, Community Connection/211 makes no representations or warranties, express or implied, regarding the website and the content. The inclusion of an organization and information about its programs and services on the Website does not imply endorsement by Community Connection/211, nor does exclusion indicate lack of endorsement. For more information, please read the full Terms of Use for this site