Grey County.

Site: Owen Sound

Service: Social Services - Ontario Works

Record #: CWD0584
Last Modified: 27 May 2022
Last Full Update: 04 Nov 2021


Description (Service) COVID-19 Response
As part of the efforts to control the spread of COVID-19, Grey County offices are closed to the public effective January 5, 2021.
Services, supports and programming continue to be provided remotely / virtually until further notice. 

Regular Service
Grey County Social Services delivers the Ontario Works financial assistance program. Ontario Works is an income tested assistance program that provides temporary financial assistance for basic needs and shelter. Ontario Works recipients are also eligible for assistance with adult emergency dental, prescription medication, medical travel and discretionary health benefits.

Discretionary Health Benefits for ODSP recipients are also managed by Grey County Social Services. These benefits may include dentures, adult eyeglasses, health care supplies, prosthetic devices, assistance with funerals and burials.

Assistance may also be available to individuals providing temporary care to a child through the Temporary Care Assistance program. For more information about Temporary Care Assistance please contact 519-376-7112 ext. 1117

Additional Numbers:
Interactive Voice Response (IVR) 1-800-808-2268 - automated information and payment details, payment history, file status, information and announcements about Ontario Works. Service not available to TTY users.

Welfare Fraud Hotline 1-800-394-7867 - to report allegations of fraudulent collection of Ontario Works or Ontario Disability Support Program assistance.

Satellite offices for existing clients
  • Durham: 575 Saddler St E, N0G 1R0 (Rockwood Terrace)
  • Hanover: 286 10th St, N4N 1P2
  • Markdale: 55 Victoria Ave, N0C 1H0 (South East Grey Community Health Centre)
  • Meaford: 80 Victoria St, Unit 3, N0H 2S0

Service Details

Hours Mon-Fri 8:30 am-4:30 pm 
Online applications for Ontario Works assistance: Mon-Sun 24 hours
Areas Served Grey County
Eligibility Ages: 16 year(s) and up
Application Applications for Ontario Works are available online at or If having difficulty with the online application or unable to access a computer please call 1-888-999-1142. 
If requiring immediate assistance, please call the local OW office at 519-376-7112 ext 1117.
Languages English
Fees Call for information

Address and Location

Located In Community Owen Sound
Address & Map
Head Office
595 9th Ave E
Owen Sound, ON N4K 3E3
View Google Map
Intersection 9th Ave E and 6th St E
Physical Access Fully Accessible

Contact information

Office Phone Office: 519-376-7324 
Inquiries: 519-376-7112 ext 1117
Toll Free Phone Inquiries: 1-800-265-3119 ext 1117
Fax 519-376-4920
Primary Contact Andrea Brendel, Ontario Works Manager, Grey County Social Services; Phone: 519-376-7112 ext 1352; Email:
Primary Executive Barb Fedy, Director of Social Services; Phone: 519-376-7112 ext 1389; Email:

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