Bruce County

Site: Walkerton - Human Services

Service: Human Services - Westario Power Low-Income Energy Assistance Program

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Record #: BRU0045
Last Modified: 27 Apr 2026
Last Full Update: 31 Mar 2025

Description

Description (Service)

Unable to confirm information since March 31,2025.


Westario Power customers can get up to $650 in emergency assistance for their electricity bills ($780 if home is heated electrically). Assistance is only available if behind on bill, or in arrears and may be at risk of having service shut off (disconnected). Assistance is for emergency situations only and is not meant to provide ongoing help to pay bills. Cannot receive more money than you owe on your bill.

Satellite Human Services offices are also located at:

  • 529 Gary Street, Kincardine
  • 1243 MacKenzie Road, Port Elgin
  • 268 Berford Street, Wiarton
  • 30 Park Street, Walkerton

Service Details

Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Bruce County ; Grey County ; Huron County ; Wellington County
Eligibility In order to be eligible for a LEAP EFA grant, applicants must:
  • be an existing customer of Westario or an existing customer of a unit sub-meter provider operating within the service area of the distributor;
  • reside at the address for which there are arrears; and
  • have an after-tax household income at or below the thresholds:
    • 1 person: less than $38,000
    • 2 people: $38,001-$54,000
    • 3 - 4 persons: $54,001 - $65,000
    • 5 plus persons: $65,001 - $71,000
Note: The Canada Disability Benefit (CDB), a new federal program that provides financial support to people with disabilities will begin in July 2025. The amount received from the CDB should not be included when manually calculating household income for the purpose of assessing eligibility for LEAP.
Application Fax to office or mail or drop off your application to:
  • Bruce County Human Services
  • P.O. Box 399, 30 Park St Walkerton ON N0G 2V0
  • Fax: 519-881-4324
Or email application to husinfo@brucecounty.on.ca
Or drop off your application to local Human Services office:
  • Kincardine - 529 Gary St
  • Port Elgin - 1243 MacKenzie Rd
  • Wiarton - 268 Berford St
If you have any questions or need to make other arrangements to pick up or send in an application, please contact Bruce County Human Services at 1-800-265-3005.
Languages English
Fees None

Address and Location

Located In Community Walkerton
Address & Map
30 Park St
Walkerton, ON
Canada N0G 2V0
 
View Google Map
Intersection Park St and 1st St
Physical Access Fully Accessible

Contact information

Office Phone 1-800-265-3022
Fax 519-881-4324
E-Mail husinfo@brucecounty.on.ca
Website https://www.brucecounty.on.ca/services/human-services/utility-support-programs
Primary Contact Integrated Services Assistants
Alternate Contact Christy Lowry, Human Services Program Supervisor; Email: clowry@brucecounty.on.ca
Mailing Address PO Box 399 
Walkerton, ON 
Canada N0G 2V0

Categories

CWD_NEWHUB_HEADINGGROUPS Housing ; Child, Youth & Family ; Financial Assistance
CWD_NEWHUB_HEADINGS Utility Payment Assistance ; Financial Assistance Programs ; Utility Assistance

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